As has been reported in the news, a serious security issue was recently acknowledged in most versions of Internet Explorer. On Wednesday at 1:00pm EST, Microsoft released a critical patch that mitigates the problem. Following our process of installing new patches on various machine configurations for testing, we installed the patch on several machines on Wednesday and Thursday. I also attended a Webinar presented by Microsoft regarding the issue. At this time we have seen no problems with the patch and advise all Clients to install the patch as soon as possible.
For Clients that are on our Remote Monitoring Plus service which includes Windows Updates, we have released the patch and your machines will receive the patch automatically. Note that the patch requires that the device is rebooted in most cases.
Clients that need the patch installed can simply call us to schedule service or download and install the patch themselves. The link to the patch is here. Be sure to select the proper patch for the workstation that it is being installed on. Please do not attempt to install the patch on your servers. We will do this remotely. As a general rule Internet Explorer should not be used on servers, therefore it is less urgent to install the patch on the servers.
Some notes about the patch
1. The patch will require that the device it is installed on gets rebooted. The patch will not take affect until the machine is rebooted. In some cases the patch may not require a reboot. Every machine we have installed it on has required a reboot.
2. Don't forget those laptops and other remote workstations. Those employees working from home need to install this update on the remote devices.
