Thursday, August 14, 2003

Don't Forget Those Remote Computers!

I was just reviewing our support calls for installing this update for our Clients and found a very important note on one of them (thanks Kim) that I thought would be useful to remind everyone of. If you have remote laptops, workstations, locations connected by VPN, Frame Relay, etc., it is extremely important that these locations are updated with the patch and the latest virus definition files. We have several calls from remote salespeople that have actually caught the virus while connected to the Internet via a dial-up connection. In fact this is the number one method of infection for our Clients at this point. While the fix is simple, this remote device if connected to the home office through a VPN or other type of connection, could infect the home office devices if the patches are not installed on them. It is not unusual for home based offices to have a DSL or Cable Internet connection with either no firewall or an improperly connected firewall. When evaluating your security and disaster recovery issues always consider these remote devices. What can not be seen CAN hurt you.

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