Thursday, May 27, 2004

Microsoft Extending Product Support - Again

Yesterday Microsoft announced that it is extending mainstream support of its current and future products by at least an additional 2 years. This means that products will be supported for at least 10 years from the time they are released. The reason for the change is to insure that businesses have plenty of time to plan migrations to new products. Of course for some companies even 10 years might not be enough!

The policy change means that a business or developer product (not personal or hardware) will be covered under mainstream support for 5 years from its release date or 2 years after the release of its replacement, whichever is longer.

This is good news at a time where security updates are critical to keeping business networks safe. Microsoft should be commended for listening and acting upon customer concerns.

No comments:

Post a Comment